Home » How To Refund A Game On Xbox: Step Wise Process

How To Refund A Game On Xbox: Step Wise Process

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Are You looking for How to refund a game on Xbox? If the game wasn’t enjoyable and you want your money back, initiating an Xbox refund may be possible if it leaves you dissatisfied.

Digital purchases don’t always go smoothly, and digital game products may require refunds from time to time. While all console manufacturers are expected to honor such requests, Sony and Nintendo don’t always provide as user-friendly processes than Microsoft does for refunding purchases.

Microsoft’s policy allows for refunds even if a game has already been played, although certain conditions must be fulfilled for this to take place on Xbox.

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How To Refund A Game On Xbox

How To Refund A Game On Xbox

If you need to refund on Xbox then follow these straightforward instructions:

  1. Log in to the Microsoft account associated with the game that you want to refund.
  2. Go to the support page.
  3. Click on Gaming to access your Xbox account.
  4. Select Subscriptions and Billing.
  5. From the list of drop-down menus, choose Most Popular.
  6. Under “How to make an Xbox digital product refund request,” select “request a refund.”
  7. Choose the game from the list of recent purchases that qualify for a refund.

Follow these procedures to request an Xbox game refund. Microsoft will refund the game purchase in a few business days using the same payment method.

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Can You Refund Games On Xbox

Note that while you can request refunds for games purchased on Xbox consoles through browsers and not directly on them.

Minimum Requirements For Initiating Refund

Before proceeding with this process it is essential that remember Microsoft has two requirement that must be satisfied before they will grant any refund for a game:

  • The request has to be made within 14 days from the buying date.
  • A long time should not have been spent playing game.

The first condition is clear but the second doesn’t define a playtime. Thus, your refund request may depend on how much you played the game.

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